WithFolk support
A place to
ask for help.
For installation problems, feedback or account-access questions, contact Ryan at the address below.
Email support
Your email app will open. Include your phone model, app version and a short description of what happened.
Please leave out passwords, authenticator codes, private sharing links and health or location details. Remove personal information from screenshots before attaching them.
Account-access questions
Tell us which step is not working. Do not send a password or verification code. Update to iOS build 12 or Android build 9 for optional authenticator setup and Skip for now. After verifying your email, return to WithFolk and tap I’ve verified my email. Existing enabled authenticators still require a code; after enrolling, wait for a fresh code to finish sign-in. Check beta progress for current build availability.
About this website
This information site has no sign-in forms, advertising, analytics scripts or location requests. TestFlight and Google Play links open Apple’s and Google’s testing services. The email link opens your own email app.
Private web sharing is still being built. This website does not display anyone’s check-ins or location.
WithFolk support is not an emergency response service.